"The ticket cost seemed too high for the service received. Delayed buses, overcrowding, and limited flexibility made the tour disappointing compared to other transportation options."
Important Update
- Please note: City Sightseeing Dubai have advised that the buses will run if there are customer bookings.
- Attention: Please note that the Dubai service is subject to service changes until further notice. We apologise for any inconvenience caused.
City Sightseeing Dubai Hop On Hop Off + Al Seef Dhow Cruise (Premium Pass)
Overview
All of our hop-on, hop-off tickets are included in our Dubai Premium Pass, along with a few extras to make your trip to Dubai even more comprehensive. You can take a leisurely dhow tour on Dubai Creek around the charming waterfront of the historic Al Seef District in addition to getting on and off the bus. We've also included the Lost Chambers Aquarium for a change of pace, where you can stroll through glass tunnels surrounded by beautiful fish like stingrays and sharks. You won't have to lose out on amazing vistas and photo opportunities while travelling. Don't let the opportunity slip to make priceless memories! Start your journey by reserving your tour right now!
About the activity
Free Cancellation
Mobile Voucher
Wheelchair Access
Flexi: 12 Months
Family Friendly
Instant Confirmation
Languages
English
French
German
Italian
Spanish
Portuguese
Russian
Japanese
Chinese
Korean
Arabic
Highlights
- Flexibility: Enjoy the beautiful views of Dubai from the roof-top of our astonishing buses as per your convenience.
- Frequent Stops: The bus makes regular stops at major attractions, allowing you to hop on and off as you like.
- Dhow Cruise: Enjoy a relaxing dhow cruise along Dubai Creek, taking in the sights of the city from the water.
- The Sunset and Night Tour: Enjoy the sunset and the night tour of Dubai in this premium pass.
- Audio Commentary: Buses are equipped with audio commentary available in multiple languages, providing insights into the history, culture, and significance of the sites you pass.
Itinerary
Dubai is a unique travel destination. Fifty years ago, this amazing modern city hardly existed. Today, it is a vast metropolis that seems to be as much a part of the future as it is of the present. To ensure that you see the finest of Dubai, our local team has meticulously prepared our hop-on/hop-off itinerary.
You can see the entire city because our two main highways, the Red and the Blue, pass through different parts of it. The Museum of the Future is one of the Red Route's attractions, and it's worth going just to view the museum's distinctively amazing edifice. In a city full of futuristic people, it does really appear to be something from the future, straight out of a science fiction movie.
Go off at the Al Seef Heritage Area, which is also on the Red Route, for a taste of old Dubai. Here, you can experience both the old and the new in this intriguing development, which was constructed lately but is half in the manner of the old Dubai and half in the most modern Dubai. It's a lively neighbourhood with lots of fantastic restaurants and tiny stores. Additionally, it serves as the departure point for the Al Seef Dhow Cruise, which is covered by your ticket. You can see the city from a whole different perspective and experience the tranquilly of being on the water as the cruise takes you along Dubai Creek.
The Palm Jumeirah and the Mall of the Emirates, two attractions that showcase Dubai's amazing modernity at its best, are on the opposite side of the Blue Route. In addition to more than 600 stores, the Mall of the Emirates has an incredible indoor ski slope and a family-friendly entertainment complex called Magic Planet. One of Dubai's most well-known and recognisable features is the Palm Jumeirah. The name of this artificial island group comes from the fact that it is arranged like a date palm, albeit you have to be far above it to see how stunning it is!
The Lost Chambers Aquarium, a fictitious representation of the lost kingdom of Atlantis, is one of the Palm's attractions. It is home to some of the most fascinating, stunning, and dangerous marine creatures on the planet, including sharks and small microscopic seahorses. Since we believe it's a must-see, admission is included with your Premium Pass.
The Sunset and Night Tour, another feature of your Premium Pass, is the ideal opportunity to experience Dubai's enchanting nighttime beauty. It's an unforgettable experience. We are confident that our Dubai Premium Pass is the ideal method to take advantage of everything this amazing, one-of-a-kind city has to offer.
Popular attractions include:
- The Dubai Mall: One of the largest shopping malls in the world.
- Al Seef Contemporary Area: It beautifully blends Dubai's historical and contemporary sides.
- Gold & Spice Souk: Wander through the bustling alleys of the Gold Souk and Spice Souk. Marvel at the glittering jewelry and experience the aromas of exotic spices.
- The Dubai Frame: Visit this iconic structure, which offers panoramic views of both old and new Dubai.
- Atlantis The Palm: Visit attractions like The Lost Chambers Aquarium or Aquaventure Waterpark if you have time.
- The Beach @ JBR: Spend some time at the beach, enjoying the sun and the vibrant atmosphere.
- Marina Promenade: Walk along the promenade, enjoy the views of the yachts, and maybe take a short boat ride. The area is bustling with cafes and restaurants.
What's Included
What's Included
- 1, 2 or 3-Day Dubai Hop On, Hop Off Bus Pass
- Audio Commentary available in 11 Language
- Free Sunset and Night Tour
- Al Seef Dhow Cruise
- Lost World Aquarium Ticket
Schedule
Red Route:
- Schedule: 9:00am – 5:00pm
- Loop: 80 Minutes
- Frequency: 40 Minutes
- Departure: Dubai Mall - Zabeel Bus Parking
Blue Route:
- Schedule: 9:00am – 5:00pm
- Loop: 130 Minutes
- Frequency: 40 Minutes
- Departure: Dubai Mall - Zabeel Bus Parking
Sunset and Night Tour:
- This is not a hop-on hop-off tour. There is one loop per day. The tour lasts two hours.
Pick-up times: - Stop 1 - The Dubai Mall: 18:00,
- Stop 2 - Mina Seyahi - Dubai Marina: 18:45
- Stop 3 - Atlantis The Palm: 19:00
- Stop 4 - Fairmont The Palm: 19:05
- Stop 5 - Hilton Dubai Palm Jumeirah - at 7:05pm
- Stop 6 - Souk Madinat Jumeirah - at 7:20pm
- Stop 7 - Mall of the Emirates - at 7:30pm
Al Seef Dhow Cruise:
- Daily and hourly from 10:00 to 15:00.
- Location: Al Seef - Stop 4 Red Route
Lost Chambers Aquarium (included with 2 and 3-day passes):
- Start: daily from 10:00 to 21:00
- Location: Atlantis The Palm - Stop 3 Blue Route
Redemption Info
- Passengers may board the bus at any designated stop, and vouchers can be directly exchanged with the driver.
- Upon exchanging your voucher, you will receive a ticket, which must be retained until the expiration date or the conclusion of the tour.
- It is essential to verify the expiration date on your ticket. Once the voucher is exchanged for a ticket, the voucher becomes invalid.
- The company is not responsible for any refunds in the event of a lost voucher or ticket.
Know Before You Go
Voucher Validity:
- The voucher is valid for 12 months from the date of booking.
Important Info:
- IMPORTANT: Children 3-5 will need a separate ticket for the Lost Chambers Aquarium.
- Atlantis's child policy is from 3 years old. So 3- and 4-year-olds will need a separate ticket to access Lost Chambers and Aquaventure.
- Multiday tickets can only be used on consecutive days.
- There may be disruptions due to weather, traffic, and events.
- Stops and timings are subject to alter. There will be an updated map on the bus.
- There may be a small delay in the bus's arrival and departure schedules.
- Road closures and heavy traffic can result in delays, reduced trips, and route modifications. We'll make every effort to deliver a seamless and regular service! Under these circumstances, there will be no refund.
Al Seef Dhow Cruise:
- Daily and hourly from 10:00 to 15:00.
- Location: Al Seef - Stop 4 ( Al Seef Heritage Area )
- For further details please check with our staff.
Lost Chambers Aquarium (included with 2 and 3-day passes):
- Open daily from 10:00 to 21:00
- Location: Atlantis The Palm - Stop 3 Blue Route
- You can redeem your vouchers at any of our bus stops or you can go to one of the locations below to redeem your vouchers and speak to our friendly, helpful team on how to get the most out of your tour and visit to Dubai.
- The Al Seef Dhow Cruise and Lost Chambers Aquarium must be used within one week from the date you redeem your voucher at The Dubai Mall.
Customer Support locations:
- Dubai Mall - Zabeel Bus Parking
- The Dubai Aquarium & Underwater Zoo (ground floor and second floor)
- Mall of the Emirates Gate 4 (Tourist bus parking next to Ski Dubai)
- Atlantis The Palm (Next to the monorail station)
- JBR The Beach (Amwaj next to KFC restaurant)
- Souk Madinat Jumeirah (next to Seattle's Best Coffee)
Cruise Passengers:
- Cruise passengers will be offered a City Sightseeing transfer to the bus terminal in The Dubai Mall where you will be able to choose the Blue or Red route. City Sightseeing Staff will be present in Cruise Terminals 2 & 3 to advise on all ticket information and redemption points.
- City Sightseeing cruise transfer takes approx. 20 minutes (frequency subject to traffic).
Cancellation Policy
- To get the full refund, you must cancel your booking at least 24 hours before the activity/tour start time. If you cancel your booking less than 24 hours before the activity/ tour start time, you will not get any refund.
- Modifications/ changes are allowed at least 24 hours before the activity/ tour start time.
- You must contact us through email. The activity/tour's local start time determines the cut-off times.
Disclaimer
- There may be unexpected changes in the route or timetable due to traffic, public holidays, weather conditions, cruise ship arrivals, or other unanticipated situations. During major events, summer vacations, and weekends, the city will be quite busy. We will do everything we can to provide a smooth and consistent service! In such cases, no reimbursement is allowed.
- Tours run regardless of the weather. Weather-related refunds will not be issued unless the service is discontinued due to inclement weather.
- The service provider preserves the right to amend or cancel the itinerary due to city events or force majeure.
Frequently Asked Questions
You can easily book tours and activities through our website. Simply browse our destinations, select your preferred tour, choose your date and number of participants, and complete the secure online payment process. You'll receive a confirmation email with your booking voucher immediately after purchase.
After booking, you'll receive a voucher via email. For hop-on-hop-off tours, exchange your voucher with the bus driver or staff at any designated stop to receive your physical ticket. For other activities, present your voucher (digital or printed) at the meeting point specified in your booking confirmation. Keep your ticket safe throughout the tour validity period.
We accept all major credit/debit cards. You can pay with a VISA debit or credit card, a MasterCard debit or credit card, Maestro, Visa Electron or American Express card.
Please note: We are based in the United Kingdom. Depending on your bank, an international transaction fee may apply. For more details about potential charges, please contact your card provider directly.
Yes. Your payment is absolutely safe with us. All transactions are protected with SSL encryption and processed securely. With our secure online payment system, your information is encrypted and protected against fraud. We use industry-standard SSL (Secure Socket Layer) protocols to safeguard data transfer, and all personal information is stored in secure environments not accessible to the public.
You will receive a confirmation email with your booking voucher immediately after purchase. If you do not receive it within a few minutes, please check your spam/junk folder.If any activity requires manual confirmation from the supplier/ tour operator, your booking will be confirmed within 24 hours.
Still haven’t received it? Contact us at booking@activity-crest.com and our team will be happy to assist you.
Your reference number will be displayed on the confirmation page after you complete your booking and in the confirmation email you receive once your tour is confirmed. All booking reference numbers begin with “ACTXXXX”.
If you don't receive your confirmation email within 30 minutes of booking, please check your spam/junk folder first. If it's not there, contact our customer support at booking@activity-crest.com with your payment details and booking information. We'll resend your confirmation and voucher immediately.
Yes. You can modify your booking after purchase. Modifications depend on the specific tour's terms and conditions. Some bookings allow date changes up to 24-48 hours before the tour, while others may have stricter policies. Contact us at booking@activity-crest.com as soon as possible if you need to modify your booking. Please note that changes may be subject to availability and additional fees.
Please bring a printed copy of your ticket voucher. Some local suppliers also accept vouchers shown on a mobile device (check the activity page for details). A valid photo ID is required for the traveler named on the ticket. For certain activities, a valid ID for each participant may be required – this will be clearly stated on your ticket.
Our cancellation policy varies by tours. Most tours offer free cancellation up to 24 hours before the scheduled departure time. For specific cancellation terms and refund conditions, please check the individual tour page before booking. To cancel your booking, contact us at booking@activity-crest.com with your booking reference number.
Customer Reviews
4.5
based on 2,096 reviews
Rating Distribution
"As first-time visitors, this tour was exactly what we needed. It provided an excellent overview of the city while making every destination easy and enjoyable to explore."
"The buses appeared worn, and some advertised stops were missed without explanation. Poor communication and unreliable service made the overall sightseeing experience frustrating rather than enjoyable."
"The bus simplified our entire trip. Clear routes, frequent departures, and comfortable seating helped us visit famous attractions without worrying about maps or complicated public transportation."
"Riding on the upper deck was the highlight of our vacation. Stunning city views, fresh air, and entertaining commentary made every mile enjoyable and memorable."
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