"The ticket cost seemed too high for the service received. Delayed buses, overcrowding, and limited flexibility made the tour disappointing compared to other transportation options."
City Sightseeing Genoa Hop On Hop Off Bus Tour
Best Seller
Overview
Due to its well-known landmarks, abundance of tourist attractions, and temperate environment, Genoa is regarded as one of the top tourism destinations. The gateway to the Italian Riviera, which is situated close to the South of France, is Genoa, Italy. Take the Genoa Hop On Hop Off bus trip to discover this stunning city with an abundance of culture. You won't have to lose out on amazing vistas and photo opportunities while travelling. Don't let the opportunity slip to make priceless memories! Start your journey by reserving your tour right now!
About the activity
Free Cancellation
Mobile Voucher
Wheelchair Access
Pet Friendly
Flexi: 5 Days
Family Friendly
Instant Confirmation
Audio Guide
English
French
German
Italian
Spanish
Portuguese
Russian
Chinese
Highlights
- You are free to hop on and off as often as you like!
- At your convenience, take in the stunning views of Genoa from the roof of our magnificent busses.
- You may get on and off the bus whenever you want because it stops at important destinations on a regular basis.
- Buses are outfitted with multilingual audio commentary that offers insights on the significance, history, and culture of the locations they pass.
- Walking tour in 6 languages available with the Sightseeing Experience App!
- Priority access without waiting times in line on board the bus at individual stops with the "24-hour Priority Ticket" fare
Itinerary
Discover Genoa — the city of navigators, a powerful maritime republic and the birthplace of Christopher Columbus. For centuries, Genoa served as a vital gateway between the Roman Empire and the Mediterranean, and today it remains one of Europe’s leading ports. The city is also home to one of the continent’s best-preserved historic centres, where medieval alleyways, grand palaces and seafront views create an unforgettable atmosphere.
Explore it all with City Sightseeing Genoa — the city’s only hop-on hop-off bus service. Comfortable double-decker panoramic buses operate two carefully designed routes, each featuring 11 stops that connect Genoa’s most iconic landmarks.
Your journey begins at Piazza Caricamento, overlooking the historic Old Port and the famous Aquarium of Genoa. From there, travel through the heart of the city to Via Garibaldi, a UNESCO World Heritage Site lined with magnificent palaces, continue via Piazza De Ferrari and the elegant Via XX Settembre, and extend your visit to the charming fishing village of Boccadasse. The route also includes convenient stops near Genova Piazza Principe railway station, making it ideal for cruise and rail passengers.
Enhance your experience with the Sightseeing Experience App — a practical digital guide featuring a real-time bus tracker, interactive city map, estimated waiting times at each stop and a complimentary self-guided walking tour.
For added convenience, choose the 24-hour Priority Ticket, giving you priority boarding at your selected stop so you can begin discovering Genoa without delay.
See more, travel smarter and uncover the maritime heritage of Genoa at your own pace.
What's Included
What's Included
- City Sightseeing Genoa 24h or 48h Ticket
- Free "Sightseeing Experience" app, ideal for seeing the location of the buses in real time and the waiting time at each stop!
- Walking tour in 6 languages available with the Sightseeing Experience App!
- Free Wi-fi!
- Audio guide on board bus in 8 languages!
- Assistance on board!
- Free focaccia tasting (Monday to Saturday) at Carignano stop
- Priority access on the bus (if selected and purchased "24-hour Priority Ticket" option)
Schedule
Historical Red Route:
- Schedule: Operating between 10:15 to 16:15
- Frequency: Morning 30 Minutes - Afternoon 60 Minutes
- Duration: 60 minutes
- Departure: MEI Cruise Terminal
Coastline Blue Route:
- Schedule: Operating between 10:00 to 17:30
- Frequency: Every 30 minutes
- Duration: 60 Minutes
- Departure: Cruise Terminal Villa del Principe
Redemption Info
- You are welcome to hop on the bus at any designated stop. The voucher can be exchanged directly with the driver or at the Visitor Center
- Both mobile and printed vouchers are accepted.
- Upon exchanging your voucher, you will receive a ticket which should be kept until the tour's expiry date.
- Please take note of the expiry date on your ticket. Once your voucher has been exchanged for a ticket, the voucher will no longer be valid.
- Please be aware that in the event of losing your voucher or ticket, the company will not be liable for any refunds.
- 24h Priority Boarding Ticket: Please note that in order to redeem this type of ticket, customers must first go to one of the following meeting points:
- Via Fanti d’Italia – City Sightseeing Genoa Bus Stop
- Piazza Caricamento – City Sightseeing Genoa Visitor Center
Know Before You Go
Voucher Validity:
- Remember that your vouchers will remain valid for the 5 days that you selected during the booking process.
Important Info:
- There may be disruptions due to weather, traffic, and events. Refunds due to weather will not be issued unless the service is suspended due to weather.
- Infants will continue to travel free of charge and without a ticket while placed on the lap of a paying adult (up to two infants per adult). If the infant needs a separate individual seat, a kid category ticket must be ordered.
- Multiday tickets may only be used on consecutive days.
- Complimentary ear phones are provided, or you may use your own wired earbuds with a jack plug.
- Mobile App: Download "Sightseeing Experience" mobile app to find the nearest bus stops, interactive route map, daily operational updates and city monuments.
- Need Assistance: Need assistance at destination, please contact our local partner on +39 3248114807 (Call OR WhatsApp) (Daily: from 7:00am till 7:30pm) OR email at Info@sightseeing-experience.com.
- Road closures and heavy traffic can result in delays, reduced trips, and route modifications. We'll make every effort to deliver a seamless and regular service! Under these circumstances, there will be no refund.
Cancellation Policy
- To get the full refund, you must cancel your booking at least 24 hours before the activity/tour start time.
- If you cancel your booking less than 24 hours before the activity/ tour start time, you will not get any refund.
- Modifications/ changes are allowed at least 24 hours before the activity/ tour start time.
- You must contact us through email. The activity/tour's local start time determines the cut-off times.
Disclaimer
- There may be unexpected changes in the route or timetable due to traffic, public holidays, weather conditions, cruise ship arrivals, or other unanticipated situations. During major events, summer vacations, and weekends, the city will be quite busy. We will do everything we can to provide a smooth and consistent service! In such cases, no reimbursement is allowed.
- Tours run regardless of the weather. Weather-related refunds will not be issued unless the service is discontinued due to inclement weather.
- The service provider preserves the right to amend or cancel the itinerary due to city events or force majeure.
Frequently Asked Questions
You can easily book tours and activities through our website. Simply browse our destinations, select your preferred tour, choose your date and number of participants, and complete the secure online payment process. You'll receive a confirmation email with your booking voucher immediately after purchase.
After booking, you'll receive a voucher via email. For hop-on-hop-off tours, exchange your voucher with the bus driver or staff at any designated stop to receive your physical ticket. For other activities, present your voucher (digital or printed) at the meeting point specified in your booking confirmation. Keep your ticket safe throughout the tour validity period.
We accept all major credit/debit cards. You can pay with a VISA debit or credit card, a MasterCard debit or credit card, Maestro, Visa Electron or American Express card.
Please note: We are based in the United Kingdom. Depending on your bank, an international transaction fee may apply. For more details about potential charges, please contact your card provider directly.
Yes. Your payment is absolutely safe with us. All transactions are protected with SSL encryption and processed securely. With our secure online payment system, your information is encrypted and protected against fraud. We use industry-standard SSL (Secure Socket Layer) protocols to safeguard data transfer, and all personal information is stored in secure environments not accessible to the public.
You will receive a confirmation email with your booking voucher immediately after purchase. If you do not receive it within a few minutes, please check your spam/junk folder.If any activity requires manual confirmation from the supplier/ tour operator, your booking will be confirmed within 24 hours.
Still haven’t received it? Contact us at booking@activity-crest.com and our team will be happy to assist you.
Your reference number will be displayed on the confirmation page after you complete your booking and in the confirmation email you receive once your tour is confirmed. All booking reference numbers begin with “ACTXXXX”.
If you don't receive your confirmation email within 30 minutes of booking, please check your spam/junk folder first. If it's not there, contact our customer support at booking@activity-crest.com with your payment details and booking information. We'll resend your confirmation and voucher immediately.
Yes. You can modify your booking after purchase. Modifications depend on the specific tour's terms and conditions. Some bookings allow date changes up to 24-48 hours before the tour, while others may have stricter policies. Contact us at booking@activity-crest.com as soon as possible if you need to modify your booking. Please note that changes may be subject to availability and additional fees.
Please bring a printed copy of your ticket voucher. Some local suppliers also accept vouchers shown on a mobile device (check the activity page for details). A valid photo ID is required for the traveler named on the ticket. For certain activities, a valid ID for each participant may be required – this will be clearly stated on your ticket.
Our cancellation policy varies by tours. Most tours offer free cancellation up to 24 hours before the scheduled departure time. For specific cancellation terms and refund conditions, please check the individual tour page before booking. To cancel your booking, contact us at booking@activity-crest.com with your booking reference number.
Customer Reviews
4.5
based on 2,096 reviews
Rating Distribution
"As first-time visitors, this tour was exactly what we needed. It provided an excellent overview of the city while making every destination easy and enjoyable to explore."
"The buses appeared worn, and some advertised stops were missed without explanation. Poor communication and unreliable service made the overall sightseeing experience frustrating rather than enjoyable."
"The bus simplified our entire trip. Clear routes, frequent departures, and comfortable seating helped us visit famous attractions without worrying about maps or complicated public transportation."
"Riding on the upper deck was the highlight of our vacation. Stunning city views, fresh air, and entertaining commentary made every mile enjoyable and memorable."
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