"The ticket cost seemed too high for the service received. Delayed buses, overcrowding, and limited flexibility made the tour disappointing compared to other transportation options."
Gray Line: London Hop-On Hop-Off with London Eye
Overview
Discover London’s top attractions with an unforgettable hop-on hop-off bus tour and entry to the iconic London Eye. Explore the city at your own pace while enjoying panoramic views of famous landmarks including St Paul's Cathedral, Tower Bridge, The Shard, and more. Upgrade your sightseeing experience with a ride in one of the London Eye’s glass capsules, soaring 135 metres above the city skyline, plus enjoy a relaxing River Thames cruise. Choose from 1-day, 24-hour, or 48-hour unlimited hop-on hop-off access for the perfect London adventure.
About the activity
Free Cancellation
Mobile Voucher
Wheelchair Access
Family Friendly
Instant Confirmation
Likely to sell out!
Audio Guide
French
German
Spanish
Portuguese
Russian
Polish
Japanese
Hindi
Arabic
Brazilian
Highlights
- Enjoy unlimited hop-on hop-off sightseeing across London with flexible 1-day, 24-hour, or 48-hour ticket options
- Discover London’s top attractions including St Paul's Cathedral, Tower Bridge, The Shard, and the iconic London Eye
- Experience breathtaking panoramic views as you rise 135 metres above the city in a glass capsule on the London Eye
- Relax on a scenic River Thames cruise and admire London’s famous riverside landmarks
- Multilingual audio guides available onboard in 12 languages, plus entertaining English commentary specially designed for children
- Skip the hassle of printing — simply show your mobile voucher for quick and easy ticket access
Itinerary
Experience the best of London with an unforgettable Hop-on Hop-off Bus Tour, designed to showcase the city’s most famous attractions, historic landmarks, and cultural hotspots. Travel comfortably aboard an open-top sightseeing bus and explore London at your own pace with over 70 conveniently located stops across the city. From royal palaces and historic cathedrals to world-class museums and panoramic city views, this flexible tour offers the perfect way to discover the capital.
Marvel at the Crown Jewels inside the Tower of London, admire the historic Coronation Chair at Westminster Abbey, and stroll through the magnificent gates of Buckingham Palace. Visit the iconic St Paul’s Cathedral, enjoy breathtaking views from the London Eye, or head up to The Shard for spectacular skyline vistas. Whether you prefer sightseeing from the comfort of the bus or hopping off to explore London’s attractions in depth, there is something for every traveller to enjoy.
Hop-on Hop-off London Bus Routes
The Classic Tour (Blue Route)
Discover London’s most iconic landmarks on this comprehensive central London sightseeing route. Highlights include Buckingham Palace, the London Eye, Tower of London, Big Ben, the Houses of Parliament, Trafalgar Square, and many more must-see attractions.
The Essential Tour (Red Route)
Explore the vibrant heart and northern districts of London. This route covers Hyde Park, Regent’s Park, London Zoo, Madame Tussauds, King’s Cross Station, and several of London’s top cultural and historic sites.
The Museum Tour (Orange Route)
Perfect for museum lovers, this route takes you to London’s renowned cultural institutions including the Natural History Museum, Science Museum, and Victoria & Albert Museum. You’ll also pass Royal Albert Hall, Harrods, and Buckingham Palace.
London Eye Experience
Enhance your London sightseeing adventure with a ride on the iconic London Eye. Situated along the River Thames, this world-famous observation wheel offers stunning panoramic views of the city skyline. Spot landmarks such as Big Ben, the Houses of Parliament, St James’s Park, and Buckingham Palace from one of the 32 modern glass capsules. The standard London Eye experience lasts approximately 30 minutes, giving you plenty of time to capture unforgettable views of London from above.
River Thames Sightseeing Cruise* (*River Thames cruise included with selected 24-hour and 48-hour Hop-on Hop-off bus tickets.)
Enjoy a relaxing one-way sightseeing cruise along the famous River Thames and admire London’s landmarks from the water. Depart from either Westminster Pier or Tower Millennium Pier and take in spectacular views of Tower Bridge, the Houses of Parliament, the London Eye, and more. Live commentary from the captain or an onboard audio guide provides fascinating insights into London’s rich history and famous attractions.
Complimentary Walking Tours
Make the most of your London experience with free guided walking tours included in your ticket. Join the Royal Walking Tour to discover fascinating royal history, including stories surrounding King Charles’ Coronation and famous royal landmarks. Alternatively, step back into Victorian London on the Jack the Ripper Walking Tour and uncover the chilling mystery behind one of history’s most infamous serial killers while exploring the original crime locations and hidden alleyways of East London.
What's Included
What's Included
- Hop-on Hop-off Bus ticket
- Entry to the iconic London Eye
- River Thames cruise*
- Audio guides available on the bus in 12 languages + kids commentary in English
Schedule
The Classic Tour (Blue Route):
- First Bus: 09:00am, Last Bus: 05:00pm
- Frequency: Every 20-30 Minutes
- Full Loop: Approx. 120 minutes
- First Stop: London Eye, Belvedere Road, Tourist Bus Stop, London, SE1 7NA. (Nearest tube and train station: Waterloo, approximately a 2-minute walk)
The Essential Tour (Red Route):
- First Bus: 10:00am, Last Bus: 07:00pm
- Frequency: Every 30 Minutes
- Full Loop: Approx. 180 minutes
- First Stop: Lambeth Palace Road, outside Lambeth Palace, Tour Bus Stand. (BP5844)
The Museum Tour (Orange Route):
- First Bus: 09:30am, Last Bus: 04:00pm
- Frequency: Every 30 Minutes
- Full Loop: Approx. 50 minutes
- First Stop: Hyde Park Corner, Piccadilly, Opposite Hard Rock Café, Tour Bus Stand. (BP4661). Depart.
Boat Ride (Operated by City Cruises)
- Operating Hours: 10:00am to 06:00pm
- Duration : 30 minutes approx.
- Frequency: Boats leave every 30 minutes from:
- Meeting Location: Westminster Pier, Victoria Embankment, London SW1A 2JH || Tower Millennium Pier, Lower Thames St, London EC3N 4DT
The London Eye:
- Open Daily: 11:00am to 6:00pm (last entry 5:45pm)
- Location: Riverside Building, County Hall, Westminster Bridge Road, London SE1 7PB
- Nearest tube station: Waterloo
Redemption Info
- You can redeem your mobile or printed voucher for Hop on Hop off Bus at any of the stops.
- You will receive a ticket in exchange for your voucher, which you must keep until the expiry date/ tour.
- Please check your ticket to know when it expires.
- After exchanging your voucher for a ticket, your voucher will no longer be valid.
- In loss of voucher/ticket, company is not liable for any refund.
Know Before You Go
Tour Validity :
- Remember that your vouchers will remain valid for the date and time selected at the time of purchase.
Important Info:
- There may be disruptions due to weather, traffic, and events. Refunds due to weather will not be issued unless the service is suspended due to weather.
- Multiday tickets may only be used on consecutive days.
- Westminster Abbey is a working church and subject to occasional closures due to special services and events – please check the website for further details.
- *River Thames cruise valid for a one-way journey
- *River Thames cruise included with selected 24-hour and 48-hour Hop-on Hop-off bus tickets.
- Bus Service Disruption Information
Jack the Ripper Walking Tour:
- Start time: 3:30pm daily (Please arrive 15 minutes prior to departure time)
- Finish time: 5pm
- Departure Point and Directions: Golden Tours Tourist Bus Stop 8 (Hop-On Hop-Off Bus Tour). Opposite Tower Hill Station.
- Return Location: Near Liverpool Street Underground Station
Royal Walking Tour:
- Start time: 10am daily (Please arrive 15 minutes prior to departure time)
- Finish: 12pm
- Departure Point: Tourist Bus Stop outside The King's Gallery, Buckingham Palace, Buckingham Gate, SW1A 1AA (Nearest underground station: Victoria and Green Park)
- Return Point: Westminster Abbey (Nearest underground station: Westminster Station)
Departure points:
- You can join the tour from any of our multiple stops. Each of our stops will be clearly signposted with the words Golden Tours sitting below the Transport for London bus stop logo. Each bus stop will also display its stop number.
Cancellation Policy
- To get the full refund, you must cancel your booking at least 24 hours before the activity/tour start time.
- If you cancel your booking less than 24 hours before the activity/ tour start time, you will not get any refund.
- Modifications/ changes are allowed at least 24 hours before the activity/ tour start time.
- You must contact us through email. The activity/tour's local start time determines the cut-off times.
Disclaimer
- There may be unexpected changes in the route or timetable due to traffic, public holidays, weather conditions, cruise ship arrivals, or other unanticipated situations. During major events, summer vacations, and weekends, the city will be quite busy.
- We will do everything we can to provide a smooth and consistent service! In such cases, no reimbursement is allowed.
- Tours run regardless of the weather. Weather-related refunds will not be issued unless the service is discontinued due to inclement weather.
- The service provider preserves the right to amend or cancel the itinerary due to city events or force majeure.
Frequently Asked Questions
You can easily book tours and activities through our website. Simply browse our destinations, select your preferred tour, choose your date and number of participants, and complete the secure online payment process. You'll receive a confirmation email with your booking voucher immediately after purchase.
After booking, you'll receive a voucher via email. For hop-on-hop-off tours, exchange your voucher with the bus driver or staff at any designated stop to receive your physical ticket. For other activities, present your voucher (digital or printed) at the meeting point specified in your booking confirmation. Keep your ticket safe throughout the tour validity period.
We accept all major credit/debit cards. You can pay with a VISA debit or credit card, a MasterCard debit or credit card, Maestro, Visa Electron or American Express card.
Please note: We are based in the United Kingdom. Depending on your bank, an international transaction fee may apply. For more details about potential charges, please contact your card provider directly.
Yes. Your payment is absolutely safe with us. All transactions are protected with SSL encryption and processed securely. With our secure online payment system, your information is encrypted and protected against fraud. We use industry-standard SSL (Secure Socket Layer) protocols to safeguard data transfer, and all personal information is stored in secure environments not accessible to the public.
You will receive a confirmation email with your booking voucher immediately after purchase. If you do not receive it within a few minutes, please check your spam/junk folder.If any activity requires manual confirmation from the supplier/ tour operator, your booking will be confirmed within 24 hours.
Still haven’t received it? Contact us at booking@activity-crest.com and our team will be happy to assist you.
Your reference number will be displayed on the confirmation page after you complete your booking and in the confirmation email you receive once your tour is confirmed. All booking reference numbers begin with “ACTXXXX”.
If you don't receive your confirmation email within 30 minutes of booking, please check your spam/junk folder first. If it's not there, contact our customer support at booking@activity-crest.com with your payment details and booking information. We'll resend your confirmation and voucher immediately.
Yes. You can modify your booking after purchase. Modifications depend on the specific tour's terms and conditions. Some bookings allow date changes up to 24-48 hours before the tour, while others may have stricter policies. Contact us at booking@activity-crest.com as soon as possible if you need to modify your booking. Please note that changes may be subject to availability and additional fees.
Please bring a printed copy of your ticket voucher. Some local suppliers also accept vouchers shown on a mobile device (check the activity page for details). A valid photo ID is required for the traveler named on the ticket. For certain activities, a valid ID for each participant may be required – this will be clearly stated on your ticket.
Our cancellation policy varies by tours. Most tours offer free cancellation up to 24 hours before the scheduled departure time. For specific cancellation terms and refund conditions, please check the individual tour page before booking. To cancel your booking, contact us at booking@activity-crest.com with your booking reference number.
Customer Reviews
4.5
based on 2,096 reviews
Rating Distribution
"As first-time visitors, this tour was exactly what we needed. It provided an excellent overview of the city while making every destination easy and enjoyable to explore."
"The buses appeared worn, and some advertised stops were missed without explanation. Poor communication and unreliable service made the overall sightseeing experience frustrating rather than enjoyable."
"The bus simplified our entire trip. Clear routes, frequent departures, and comfortable seating helped us visit famous attractions without worrying about maps or complicated public transportation."
"Riding on the upper deck was the highlight of our vacation. Stunning city views, fresh air, and entertaining commentary made every mile enjoyable and memorable."
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