"The service made our sightseeing day much easier. We enjoyed comfortable seats, excellent city views, and convenient stops that allowed us to explore attractions without unnecessary travel."
Big Bus Madrid Christmas Lights Navibus Tour
Overview
With our Navibus Tour, experience the charm of Madrid during Christmas! During this 45-minute festive experience, the city's most famous sites are illuminated with shimmering lights. Savour live commentary from our knowledgeable guide, who is decked up as Santa's helper to bring a little bit of holiday cheer. This well-liked tour is a must-do event for people of all ages, but it only runs for a short while. Make sure to reserve your place for Spain's greatest Christmas tour!
You won't have to lose out on amazing vistas and photo opportunities while travelling thanks to our top-deck seats. Don't let the opportunity slip to make priceless memories!
Start your journey by reserving your tour right now!
About the activity
Free Cancellation
Mobile Voucher
Wheelchair Access
Wi-Fi Onboard
Family Friendly
Instant Confirmation
Audio Guide
English
Spanish
Highlights
- Experience the magic of the festive season on a spectacular Christmas Lights Bus Tour through Madrid aboard the famous Navibus.
- Admire Madrid’s most iconic streets, monuments, and landmarks beautifully illuminated with dazzling Christmas decorations.
- Enjoy entertaining live commentary from Santa’s cheerful helpers, sharing festive stories, holiday traditions, and seasonal fun throughout the journey.
- A favourite Christmas activity for both locals and tourists, perfect for families, couples, and visitors of all ages.
- Mobile ticket accepted from your smartphone—no printed tickets required.
Itinerary
Take in the vibrant atmosphere of the area and enjoy the city's most anticipated event for families with children, teenagers, and grandparents.
Madrid's resemblance to a fairy tale can be attributed, in large part, to the city's abundance of structures that resemble castles and are fashioned like candies. Envision promenading along the world-famous Paseo del Prado, Calle de Alcalá, and Calle de José Ortega y Gasset in Madrid, all decked out in twinkling Christmas lights. These locations are more than just famous sites—during the holidays, they become enchanted realms. While travelling on the tour bus, you get to experience the excitement of the season and the city. It feels as though you have entered a wintry fantasy!
And guess what adds even more enjoyment to the tour? We have Santa Claus's elves with us! They turn into our tour guides and start chattering away in Spanish and English. The best thing is that they are not your average tour guides—instead, they dress festively to resemble Santa's small helpers. These amiable tour leaders add even more magic to the journey by regaling guests with fascinating anecdotes and Christmas-related trivia. It's like having our own personal storytellers, Santa's elves!
You can now choose where to sit on the bus. Either downstairs or upstairs are the two alternatives. It is little more expensive if you opt upstairs, but it is also slightly more affordable if you are okay with downstairs. The caveat is that seating is determined by arrival time, so the earlier you show up (at least 15 minutes before to your selected time), the better seat you will have. It's similar to selecting the ideal window to let in the joyous world outside.
What improves upon this tour even more? Families will love it! Everyone can take part in the festive atmosphere together, regardless of age. Children under the age of two ride free of charge as long as they sit on the lap of a carer. Everyone can experience the joy of the holidays together on this family-friendly adventure.
Popular landmarks:
- Puerta del Sol: A central square beautifully decorated with a large Christmas tree and festive lights.
- Plaza Mayor: The historic square adorned with Christmas markets, nativity scenes, and twinkling lights.
- Gran Vía: Madrid’s main thoroughfare featuring elaborate Christmas decorations and festive window displays.
- Retiro Park (Parque del Retiro): The park may feature special Christmas lights and displays, creating a magical setting for visitors.
- Cibeles Fountain and Plaza de Cibeles: Admire the illuminated fountain and the stunning Cibeles Palace, decorated for the holidays.
What's Included
What's Included
- 45-min Christmas Special Panoramic Bus Tour
- Live Commentary by the guide dressed as Santa
- Christmas Themed Commentary available in English and Spanish
- Seating in Upstairs or Downstairs (Optional)
Schedule
- Departure Timings: 06:00pm to 10:00pm
- Frequency: 20-40 minutes
- Full Loop Duration: 50 Minutes
- Meeting Point: Av. De Menendez Pelayo 11, Retiro, 28009 Madrid.
- Please report 15 minutes prior to the start time.
Redemption Info
- Passengers must exchange their booking voucher with the street staff/ booth staff at that given starting point.
- Your booking voucher will expire after you exchange it for a ticket.
- The company or bus operator will not provide a refund if a voucher or ticket is misplaced.
Know Before You Go
Important Information for Your Tour:
- Please arrive at the meeting point 15 minutes before departure. We cannot provide refunds for late arrivals.
- Bring your passport or ID card with you and keep it with you throughout the tour.
- Complimentary earphones will be provided, or you may use your own wired earphones with a jack connector.
- Tours operate in all weather conditions. Refunds will only be issued if the service is suspended due to weather.
- Please note: Due to traffic, public holidays, weather, or other unforeseen circumstances, there may be changes to the route or schedule without prior notice. Traffic congestion or road closures may cause delays, and we appreciate your understanding.
- During high season, especially on weekends, buses may be full. Passengers may need to wait for the next bus, and no refunds can be provided in such cases. We recommend boarding at the first stop whenever possible to secure your seat.
Cancellation Policy
- To get the full refund, you must cancel your booking at least 24 hours before the activity/tour start time.
- If you cancel your booking less than 24 hours before the activity/ tour start time, you will not get any refund.
- Modifications/ changes are allowed at least 24 hours before the activity/ tour start time. You must contact us through email.
- The activity/tour's local start time determines the cut-off times.
Disclaimer
- There may be unexpected changes in the route or timetable due to traffic, public holidays, weather conditions, cruise ship arrivals, or other unanticipated situations. During major events, summer vacations, and weekends, the city will be quite busy.
- We will do everything we can to provide a smooth and consistent service! In such cases, no reimbursement is allowed.
- Tours run regardless of the weather. Weather-related refunds will not be issued unless the service is discontinued due to inclement weather.
- The service provider preserves the right to amend or cancel the itinerary due to city events or force majeure.
Frequently Asked Questions
You can easily book tours and activities through our website. Simply browse our destinations, select your preferred tour, choose your date and number of participants, and complete the secure online payment process. You'll receive a confirmation email with your booking voucher immediately after purchase.
After booking, you'll receive a voucher via email. For hop-on-hop-off tours, exchange your voucher with the bus driver or staff at any designated stop to receive your physical ticket. For other activities, present your voucher (digital or printed) at the meeting point specified in your booking confirmation. Keep your ticket safe throughout the tour validity period.
We accept all major credit/debit cards. You can pay with a VISA debit or credit card, a MasterCard debit or credit card, Maestro, Visa Electron or American Express card.
Please note: We are based in the United Kingdom. Depending on your bank, an international transaction fee may apply. For more details about potential charges, please contact your card provider directly.
Yes. Your payment is absolutely safe with us. All transactions are protected with SSL encryption and processed securely. With our secure online payment system, your information is encrypted and protected against fraud. We use industry-standard SSL (Secure Socket Layer) protocols to safeguard data transfer, and all personal information is stored in secure environments not accessible to the public.
You will receive a confirmation email with your booking voucher immediately after purchase. If you do not receive it within a few minutes, please check your spam/junk folder.If any activity requires manual confirmation from the supplier/ tour operator, your booking will be confirmed within 24 hours.
Still haven’t received it? Contact us at booking@activity-crest.com and our team will be happy to assist you.
Your reference number will be displayed on the confirmation page after you complete your booking and in the confirmation email you receive once your tour is confirmed. All booking reference numbers begin with “ACTXXXX”.
If you don't receive your confirmation email within 30 minutes of booking, please check your spam/junk folder first. If it's not there, contact our customer support at booking@activity-crest.com with your payment details and booking information. We'll resend your confirmation and voucher immediately.
Yes. You can modify your booking after purchase. Modifications depend on the specific tour's terms and conditions. Some bookings allow date changes up to 24-48 hours before the tour, while others may have stricter policies. Contact us at booking@activity-crest.com as soon as possible if you need to modify your booking. Please note that changes may be subject to availability and additional fees.
Please bring a printed copy of your ticket voucher. Some local suppliers also accept vouchers shown on a mobile device (check the activity page for details). A valid photo ID is required for the traveler named on the ticket. For certain activities, a valid ID for each participant may be required – this will be clearly stated on your ticket.
Our cancellation policy varies by tours. Most tours offer free cancellation up to 24 hours before the scheduled departure time. For specific cancellation terms and refund conditions, please check the individual tour page before booking. To cancel your booking, contact us at booking@activity-crest.com with your booking reference number.
Customer Reviews
4.5
based on 2,226 reviews
Rating Distribution
"The entire tour was enjoyable from beginning to end. Beautiful views, helpful commentary, and convenient stops made it easy to experience the city without feeling rushed."
"We loved seeing the city from the upper deck. The route covered many interesting areas, and the freedom to hop off whenever we wanted was extremely useful."
"This tour was a convenient way to explore popular attractions. We enjoyed informative commentary, comfortable transportation, and the flexibility to spend extra time at places we liked."
"The hop on hop off service made exploring the city straightforward. We saw several landmarks, enjoyed great views, and appreciated being able to continue our journey whenever convenient."
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